Frequently Asked Questions

Answers to common questions I get when taking on freelance work. Can't find what you're looking for?
Get in touch
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GETTING STARTED

To ensure the best outcome for your project, it is essential we're on the same page. These are three conditions which will allow us to work efficiently.

You have clear objectives
To be able to measure success, you should have clear business goals. It will be difficult to move forward without any.

You have a working budget
To get the best return of your money, it is important to weigh and understand the cost vs value that a successful project will bring to your business. I take pride in what I do, and do not cut corners getting there.

You can dedicate time
I communicate with my clients frequently, and we should not afford delays in hearing back from one another.

If you've read all the above, and are excited about working together, then get in touch.

THE DIFFERENCE BETWEEN PRODUCT / SERVICE DESIGN and WEB DESIGN

At length, they are not the same - Product / Service design considers all elements of Design Strategy, Design Research, User Experience (UX), and more while tying in the importance of meeting business goals while web design is dedicated to the planning and presentation of elements. If you're unsure which is right for you, I can help steer you in the right direction.

Book an online meet.

HOW DO YOU CHARGE, AND HOW LONG WILL MY SITE / PRODUCT TAKE TO BUILD?

Project fee proposals depend on requirements, complexity, and duration. I typically quote for fixed, or retainers.

Most web projects can take a few weeks while others can take a few months. Product has a lot more moving parts but generally both have R-C-D dependencies.

Complete my project planner.

Is face time needed before the project?

This is recommended so I can understand your project better. However, I know this isn't always possible but nothing a phone call or online meet can't help bridge.

Book an online meet.

WILL I BE ABLE TO EDIT MY SITE ONCE IT'S COMPLETE?

Yes, I make it easy for clients to update their own sites but if you'd rather a more hands-off approach to focus on other matters, I also provide a stress-free maintenance service.

Just let me know what needs updating.

WHAT KIND OF BUSINESSES DO YOU WORK WITH?

I work with a wide range of businesses - mainly boutique agencies to larger established companies. Regardless of size, a high level of service is guaranteed.

ARE THERE HIDDEN COSTS FOR MY WEBSITE?

No. I don't believe in hidden or unexpected fees. I am 100% transparent with all costs before starting any projects.

Request for a quote.

WOULD YOU COME DOWN TO WORK AT OUR OFFICE?

Due to my schedule I will not be able to commit myself to be stationed at your office.

Book an online meet.

WHAT PROGRAMS DO YOU DESIGN IN?

Most requests are designed in Figma or other task dependent industry standard software.

Understand my processes, and work flows.

CAN YOU SHOW ME SOME PRODUCTS YOU'VE WORKED ON?

Most products I have worked on have strict non-disclosure agreements. I can show limited redacted samples over an online meet but unfortunately I will not be able to send any to you.

Book an online meet.